[
    { "EMAIL_PHRASES": [
            
        {"orderFailureEmail": {
                "subject": {
                    "external": {
                        "en": "Your order #||ORDER_ID|| for ||COMPANY_NAME|| was not submitted.",
                        "fr": ""
                    },
                    "internal": {
                        "en": "Order submission failed for Order #||ORDER_ID||",
                        "fr": ""
                    }
                },
                "body": {
                    "external": {
                        "en": "<h2>Your order was not submitted.</h2>We apologize for the inconvenience. Please contact ||CONTACT_INFO|| and provide the following information to address this issue:\n<br/>\n<br/> - Storefront Code: ||SITE_CODE||\n<br/> - Order #||ORDER_ID||\n<br/> - Checkout ID: ||CHECKOUT_ID||\n<br/> - Contact ID: ||CONTACT_ID||",
                        "fr": ""
                    },
                    "internal": {
                        "en": "<h2>Order submission failed</h2>\n<br/>||STATUS_MESSAGE||\n<br/> - Order #||ORDER_ID||\n<br/> - Checkout ID: ||CHECKOUT_ID||\n<br/> - User: ||USER_NAME||\n<br/> - Contact ID: ||CONTACT_ID||\n<br/> - Company: ||COMPANY_NAME||\n<br/> - Storefront Code: ||SITE_CODE||",
                        "fr": ""
                    }
                }
            }
        },
        
        {"orderFailureAfterPaymentEmail": {
                "subject": {
                    "external": {
                        "en": "Your order #||ORDER_ID|| for ||COMPANY_NAME|| was not submitted.",
                        "fr": ""
                    },
                    "internal": {
                        "en": "Order submission failed after payment for Order #||ORDER_ID||",
                        "fr": ""
                    }
                },
                "body": {
                    "external": {
                        "en": "<h2>Your payment was processed, but your order was not submitted.</h2>We apologize for the inconvenience. Please contact ||CONTACT_INFO|| and provide the following information to address this issue:\n<br/> - Storefront Code: ||SITE_CODE||\n<br/>\n<br/> - Order #||ORDER_ID||\n<br/> - Checkout ID: ||CHECKOUT_ID||\n<br/> - Contact ID: ||CONTACT_ID||",
                        "fr": ""
                    },
                    "internal": {
                        "en": "<h2>Order submission failed after payment</h2>\n<br/>||STATUS_MESSAGE||\n<br/> - Order #||ORDER_ID||\n<br/> - Checkout ID: ||CHECKOUT_ID||\n<br/> - User: ||USER_NAME||\n<br/> - Contact ID: ||CONTACT_ID||\n<br/> - Storefront Code: ||SITE_CODE||",
                        "fr": ""
                    }
                }
            }
        }
    ]}
]